WhatsApp + Instagram
One Inbox. One AI Assistant.
UppyPro unifies WhatsApp Business API, Instagram DM, and Web Chat into a single dashboard with a 24/7 AI assistant that responds in 40+ languages, books appointments, manages CRM, and lets you take over with one click. No coding required. Setup in 20 minutes.
What is UppyPro?
UppyPro is a SaaS platform developed by UPGUN AI, a Turkey-based artificial intelligence company founded in 2024. It solves a critical problem for businesses: managing customer conversations across WhatsApp, Instagram, and Web Chat from a single dashboard while leveraging AI to automate responses 24/7.
Unlike generic chatbot platforms, UppyPro is built WhatsApp-first — recognizing that WhatsApp has 95% penetration in Turkey and is the dominant business communication channel across the Middle East, Latin America, and Europe. The platform combines a unified inbox, a Google Gemini-powered AI assistant, a multi-resource smart calendar, and a built-in CRM into one cohesive solution.
What makes UppyPro unique is its sector-specific AI training system. Instead of offering a one-size-fits-all chatbot, UppyPro provides pre-configured AI templates for 14+ industries — from beauty salons and dental clinics to boat rental companies and tour operators. Business owners simply enter their resources (staff, rooms, vehicles, etc.), run the AI Training Wizard, and their custom-trained assistant starts working immediately.
The entire setup takes 20 minutes, requires zero coding, and includes a 7-day free trial.
Platform Features
Everything you need to manage customer communication with AI — no technical knowledge required.
Unified Inbox
WhatsApp Business API + Instagram DM + Web Chat — all messages in one dashboard. No more switching apps.
24/7 AI Assistant
Google Gemini-powered generative AI. Not a rule-based chatbot — understands natural language, remembers context, analyzes sentiment.
Smart Calendar & Booking
Multi-resource appointment management. AI checks availability, suggests times, prevents double-booking. Works with staff, rooms, vehicles, boats.
CRM & Customer Cards
Automatic customer profiles on first contact. Service history, preferences, special dates — all in one card for personalized AI responses.
40+ Language Support
Real-time automatic translation. Customer writes in German, you see Turkish, AI responds in German. Essential for tourism businesses.
Human-AI Handoff
One-click takeover from AI. Handle complex issues personally, then hand back to AI. Full conversation history preserved.
WhatsApp Templates
Pre-approved broadcast messages for campaigns, reminders, and announcements. Bypass WhatsApp's 24-hour messaging window.
Text Correction
AI-powered grammar correction and professional tone adjustment. Transform informal messages into polished corporate communication.
Trendyol Integration
Connect your Trendyol e-commerce store. AI searches products, provides pricing, tracks orders, and handles returns — all from chat.
Enterprise Security
End-to-end protection, anti-spam controls, and activity monitoring. All communications stored in corporate dashboard, not personal phones.
Conversation Summary
AI-generated conversation summaries. Quick overview of each chat without reading entire history. Intelligent handover briefings.
Web Chat Widget
Embeddable chat widget for any website. Same AI assistant, same inbox. Customizable design with JavaScript snippet integration.
Setup in 4 Steps
No coding. No technical knowledge. 20 minutes total.
Add Resources
Enter your staff, rooms, vehicles, boats, villas, tables, or studios. Bulk import via text or Excel supported.
AI Training Wizard
Select your industry, enter business details. The wizard automatically incorporates your resources into the AI training document.
Connect Channels
Link your WhatsApp Business, Instagram, and Web Chat channels with a few clicks.
AI is Ready!
Your assistant starts working immediately. 24/7 responses, appointments, reservations — all automated.
Sector-Specific AI Solutions
Not a generic chatbot. UppyPro offers pre-configured AI templates tailored to your industry's specific terminology, workflows, and customer expectations.
Beauty Salons & Spas
Staff-based calendar, appointment automation, customer preference memory, Instagram DM handling
Health Clinics
Branch-based routing, patient appointment scheduling, automatic reminders, check-up follow-ups
Dental Clinics
Treatment information sharing, no-show reduction (up to 55%), procedure-specific scheduling
Hotels & Accommodation
AI concierge in 40+ languages, room reservation, check-in automation, satisfaction surveys
Restaurants & Cafes
Table reservation via WhatsApp, digital menu sharing, customer loyalty campaigns
E-Commerce
Order tracking, product recommendations, return management, Instagram DM to sales conversion
Boat & Yacht Rental
Fleet management, capacity-based booking, multi-language tourist communication, deposit tracking
Villa & Apart Rental
Property portfolio, seasonal pricing, check-in/out automation, guest communication in 40+ languages
Car & Vehicle Rental
Fleet catalog (sedan, SUV, ATV, jet-ski), rental terms automation, insurance details
Tour Operators
Tour capacity management, adult/child pricing, route catalogs, meeting point automation
Studios (Music/Photo/Video)
Hourly booking, equipment catalog, add-on services coordination, multi-studio management
Photography & Video
Session scheduling, portfolio sharing, service package recommendations
Education
Course information, enrollment automation, parent communication, payment reminders
Real Estate
Property listing info, viewing appointments, client portfolio with budget/location preferences
Insurance
Policy information, renewal reminders, claim filing via WhatsApp with photo collection
Your Resources = Your AI's Knowledge
When you add resources to UppyPro (staff members, hotel rooms, rental vehicles, boats, restaurant tables, studio spaces, tour packages), the AI Training Wizard automatically incorporates them into your assistant's knowledge base. Your AI instantly knows your availability, pricing, capacity, and specifications.
Supported Resource Types
How UppyPro Compares
An honest comparison with leading customer communication platforms. UppyPro excels where WhatsApp-first, sector-specific AI matters most.
| Platform | WhatsApp API | Instagram DM | AI Assistant | Calendar/Booking | Sector AI | Setup |
|---|---|---|---|---|---|---|
| UppyPro | ✅ Full | ✅ Full + AI | ✅ Gemini, 40+ lang | ✅ Multi-resource | ✅ 14+ sectors | 20 min, no-code |
| Intercom | ⚠️ Add-on | ⚠️ Basic | ✅ GPT (EN focused) | ❌ None | ❌ Generic | $74+/mo |
| Tidio | ⚠️ Limited | ❌ None | ⚠️ Basic | ❌ None | ❌ Generic | $29+/mo |
| Freshchat | ✅ Available | ⚠️ Limited | ⚠️ Basic bot | ❌ None | ❌ Generic | $19+/mo |
| Respond.io | ✅ Strong | ⚠️ Basic | ⚠️ Workflow-based | ❌ None | ❌ Generic | $79+/mo |
| WATI | ✅ Full | ❌ None | ❌ None | ❌ None | ❌ Generic | $49+/mo |
Comparison based on publicly available information as of April 2026. Features and pricing may vary.
Technical Architecture
Frontend
- Next.js 16 (React 19)
- TypeScript
- Tailwind CSS v4
- Responsive SPA
Backend & Database
- Next.js API Routes & Server Actions
- Supabase (PostgreSQL + Row-Level Security)
- Real-time subscriptions
- Edge-optimized middleware
AI & Messaging
- Google Gemini API (context caching)
- WhatsApp Cloud API (official)
- Instagram Graph API
- Custom Web Chat REST API
Infrastructure
- Vercel (serverless deployment)
- Iyzico (Turkish payment gateway)
- Nodemailer (transactional email)
- Puppeteer (report generation)
Knowledge Base
In-depth articles on WhatsApp business communication, AI customer service, and automation strategies.
WhatsApp Business API vs Regular WhatsApp Business
Comprehensive comparison of the free WhatsApp Business App vs the professional API solution. When to upgrade, the 5 warning signs, and how UppyPro simplifies API adoption.
AI Customer Service in 2026: Why 80% of Businesses Use AI Assistants
How customer expectations have changed, what modern AI assistants can do (NLU, context memory, sentiment analysis), the hybrid human-AI model, and real ROI numbers.
Instagram DM to Sales: 7 Proven Strategies
The 5-minute response rule (10x higher conversion), personalized responses, visual content strategy, urgency creation, and post-purchase follow-up automation.
Small Business Communication Automation Guide
Debunking 4 myths about automation. 5-step transition guide. Cost analysis: AI assistant vs part-time employee. ROI typically achieved in the first month.
Reducing Appointment No-Show by 60% with WhatsApp
3-stage WhatsApp reminder model. Channel comparison: email (20% open rate) vs SMS (90%) vs WhatsApp (98%). Cancellation recovery with alternative time suggestions.
Best WhatsApp CRM Software in 2026: Complete Comparison
6 platforms compared across 7 categories: UppyPro, Intercom, Tidio, Freshchat, Respond.io, WATI. Features, pricing, and Turkey compatibility analysis.
UppyPro vs Intercom vs Tidio: WhatsApp AI Assistant Comparison
Deep-dive comparison across 6 categories: WhatsApp integration, AI capabilities, appointment management, pricing, Turkish support, and setup ease.
Why Choose UppyPro?
Sector-Specific AI
Not a generic chatbot. Pre-configured AI templates for 14+ industries with terminology, workflows, and customer expectations built in.
True Generative AI
Google Gemini-powered natural language understanding. Context memory across conversations. Sentiment analysis. Not rule-based — truly intelligent.
20-Minute No-Code Setup
Enter your resources, run the AI Training Wizard, connect channels. No developers needed. Your AI assistant starts working immediately.
Human-AI Collaboration
Seamless handoff between AI and human agents. AI handles 70-80% of routine queries. Humans focus on complex, high-value interactions.
Affordable Pricing
Designed for SMBs and solo entrepreneurs. Turkish Lira pricing via Iyzico. 10x more affordable than enterprise alternatives like Intercom.
Local Support
Turkey-based team, Turkish-speaking support, understanding of local business culture. Not a faceless global corporation.
Ready to Transform Your Customer Communication?
Start your 7-day free trial. No credit card charged during trial. Setup in 20 minutes.